Frequently Asked Questions about ILLiad

What is ILLiad?

ILLiad is the electronic system you use to request an item through Interlibrary Loan. The name ILLiad can be thought of as an acronym for InterLibrary Loan internet accessible database.

How is ILLiad different from the current ILL system that WPI uses?

  1. You will find it easier to submit your interlibrary loan requests because every ILL request will now be processed through the same interface, accessible using your WPI login and password. With ILLiad, you enter your name, address, and other personal information into the system only once, at the time of your first request.
  2. Your articles will be downloadable through your ILLiad account and will cut down on the PDFs cluttering your email inbox.
  3. You can get information about the status of your request through the Web at any time from any location without having to call the ILL Department.
  4. Your request history is always available to you through ILLiad.

How do I access the ILLiad system?

You will be able to access the ILLiad system through the library homepage, the FullTextFinder (through library databases and GoogleScholar), and WorldCat. To place a request, click the ILLiad link and type in your WPI login and password.

What are my Username and Password?

Your ILLiad username is the same as your WPI Username. When logging in, please type your WPI Username WITHOUT "@wpi.edu". Your password is the same as the password that you use with your WPI Username.

What Web browser should I use?

You may use any Web browser that can handle forms, tables, and preferably Cascading Style Sheets (CSS). Microsoft Internet Explorer and Mozilla Firefox are recommended.

When I place an article request, why does the request status say "Awaiting Copyright Clearance"?

The Interlibrary Loan staff must adhere to copyright guidelines when filling requests. Before we are able to submit a request for an article we must first determine whether we will need to pay a copyright fee to obtain it legally. Once we have completed the process of clearing any copyright restriction on your request the request status will change to "Pending." The "Pending" status indicated that we are working to find a library to fill your request.

Who do I contact if I have problems with or questions about ILLiad?

Interlibrary Loan or Technical Support Questions? Contact the InterLibrary Loan staff at (508) 831-5414 or e-mail to lib-ill@wpi.edu

Why does my browser say that you're sending a cookie?

The technology behind ILLiad sends a Session ID to be stored on your machine. You can refuse this cookie and still be able to use ILLiad without any problems.